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Privacy Policy

1. Who We Are:


Our website address is: www.ballycullenmedicalcentre.com

2. Comments:


When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string generated from your email address (also referred to as a hash) may be supplied to the Gravatar service to verify if you utilize it. The Gravatar service’s privacy policy can be found here: https://automattic.com/privacy/. Once your comment is approved, your profile picture becomes visible to the public in the context of your comment.

3. Media:


If you upload images to the site, be cautious to avoid uploading images with embedded location data (EXIF GPS) included. Website visitors can download and extract any location information from images on our website.

4. Cookies:


– If you comment on our site, you may choose to save your name, email, and website in cookies for convenience, ensuring you won’t need to re-enter these details if you comment again. These cookies last for one year.
– Upon visiting our login page, a temporary cookie is set to ascertain if your browser accepts cookies. This cookie does not store personal data and is discarded when you close your browser.
– When logging in, we establish multiple cookies to retain your login data and screen display settings. Login cookies remain for two days, and screen option cookies persist for a year. If “Remember Me” is selected, your login will endure for two weeks. Logging out removes these cookies.
– If you modify or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and merely represents the post ID of the article you edited. It expires after 1 day.
– **_ga_* .ballycullenmedicalcentre.com** Google Analytics sets this cookie to store and count page views.
– **_ga .ballycullenmedicalcentre.com** Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
– **elementor ballycullenmedicalcentre.com** The website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.
– **PHPSESSID connect.pabau.com** This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.

5. Embedded Content From Other Websites:


Articles on this site might contain embedded content (videos, images, articles, etc.). Such content from other sites operates as if you visited those sites directly. These sites may collect data, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged into that site.

6. Who We Share Your Data With:


If you request a password reset, the reset email will include your IP address. Visitor comments may be verified using an automated spam detection service.

7. How Long We Retain Your Data:


Comments and their metadata are kept indefinitely. This helps us recognize and approve subsequent comments without queuing them for moderation.

For users who register on our site, we store the personal information provided in their profile. Users can always view, edit, or delete their personal data (username changes are not allowed). Website administrators can also view and edit this information.

8. What Rights You Have Over Your Data:


If you have an account or left comments, you can request an exported file of the personal data we store about you, inclusive of data you provided. You can also ask for the erasure of any personal data we have about you. This excludes data we are mandated to retain for administrative, legal, or security purposes.

9. Where Your Data Is Sent:


Visitor comments may be checked via an automated spam detection service.

10. Google Analytics GA4:


We utilize Google Analytics GA4 to gain insights into our website traffic and site usage. Google Analytics GA4 may gather cookies and usage data to better understand user interaction.

11. Facebook Pixel:


Our website uses Facebook Pixel to measure, optimize, and build audiences for our advertising campaigns. It allows us to view data about our website traffic and understand the effectiveness of our advertisements. To learn about Facebook’s data practices, please visit https://www.facebook.com/about/privacy/.

12. Pabau.com Software:


We use Pabau, a clinic management software, for appointment booking and management. Pabau collects and processes personal data as outlined in their privacy policy, including but not limited to name, contact details, and credit card information. Details on Pabau’s data handling practices, including their Cookie Policy and information sharing, can be found in their official policy https://pabau.com/privacy-policy/.

For any inquiries regarding the use of Pabau, please contact:

Pabau
27 St Cuthbert’s
Bedford, MK40
+44 20 4538 2875
sales@pabau.com

13. Third Party Processors:


We work in tandem with selected partners and service providers who might process personal information on our behalf.

For any concerns or inquiries regarding our privacy practices, please contact us directly:
info@ballycullenmedicalcentre.com

Important Update:
We're Changing Our Booking System!

As of 01/05/2024, we will be transitioning to a new booking system to better serve you. Please note that all existing appointments made through our Pabau system will still stand—there’s no need to rebook. We’re committed to making this switch as smooth as possible for all our patients.

Thank you for your understanding and cooperation!